Legal

Privacy Policy

Effective date: September 28, 2026

Inland AV Solutions, Inc. ("IAVS," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have, including how we handle phone numbers and text messaging.

Information We Collect

When you submit a form on our website (such as a quote request or contact form) or otherwise communicate with us, we may collect:

  • Your name and company or organization
  • Your phone number
  • Your email address
  • Project details and any message you send us

We also collect certain information automatically when you use the site, through cookies and similar technologies described in the Cookies, Analytics & Advertising section below. This can include your device and browser type, IP address, pages viewed, referring pages, and general location. We use these technologies for essential site functions and, only where you allow it, for analytics and advertising.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry and prepare quotes or proposals
  • Schedule appointments and coordinate service
  • Send you appointment reminders, project updates, and service notifications
  • Contact you by phone, email, or text message (SMS) about your request, where you have provided your phone number and, for SMS, given your consent
  • Operate, secure, and improve our website
  • Measure website performance and, where you allow it, understand how visitors use the site and how our advertising performs

Cookies, Analytics & Advertising

Cookies and similar technologies are small files or identifiers stored on your device. We use two categories:

  • Essential cookies that are required for the site to function and cannot be switched off.
  • Optional analytics and advertising cookies that we load only after you accept them. Until you accept, these are kept off.

The optional tools we use, and why, are:

  • Google Analytics (Google LLC), to understand how visitors use the site so we can improve it. It collects usage data such as pages viewed, time on page, device and browser, and a truncated IP address. Data is processed by Google. Learn more at policies.google.com/privacy and how Google uses data from sites that use its services.
  • Google Ads (Google LLC), to measure the performance of our advertising and, where applicable, to show relevant ads. This can involve cookies set by Google that may be used across websites. Under California law, use of these advertising cookies may be considered "sharing" for cross-context behavioral advertising. You can decline them through our cookie controls or a Global Privacy Control signal (see below). Google's policies: policies.google.com/privacy.
  • Google Maps (Google LLC), to display location and directions. To avoid loading Google content before you choose, our maps load only when you click to view them. Once loaded, Google may set cookies. Google's policies: policies.google.com/privacy.

Your controls. You can accept or reject optional cookies, and change your choice at any time, using the Cookie preferences link in our footer. You can also control cookies through your browser settings. Rejecting optional cookies does not affect essential site functions.

SMS / Text Messaging

Inland AV Solutions SMS Terms Inland AV Solutions sends appointment, project-update and service-notification texts to customers who enter their mobile number and check the optional SMS consent box on our website contact or quote form. Employees separately opt in through our written Employee SMS Consent Form for work schedules, job assignments, arrival times and project coordination, including individual and group texts.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. For support, call 909-328-1970. SMS consent is optional and customer consent is not a condition of purchase. Customer and employee consent apply to their respective programs. We use these programs for service and work coordination, not promotional campaigns. Mobile carriers are not liable for delayed or undelivered messages. See our Privacy Policy for information about data use and sharing.

Mobile information is never shared for third-party marketing. The mobile numbers and opt-in records collected for text messaging are not sold or shared with third parties or affiliates for their own marketing purposes. Messaging providers process this information only to operate the messaging service on our behalf.

How We Share Information

We do not sell your personal information for money. We share information in these limited ways:

  • Service providers who help us operate the business (for example, website hosting, form and messaging providers, and analytics providers), only as needed to deliver the services you request and under agreements that limit their use of the data.
  • Advertising and analytics partners, only when you have accepted optional cookies. As noted above, the use of advertising cookies may be treated as "sharing" for cross-context behavioral advertising under California law, which you can decline through our cookie controls or a Global Privacy Control signal.
  • Legal and safety reasons, where required by law or to protect our rights, users, or the public.

Mobile opt-in exception: in all cases, mobile opt-in information and SMS consent are not shared with third parties or affiliates for their own marketing.

Data Retention

We keep your information only as long as needed for the purpose it was collected. In general: inquiry and project information is kept for as long as needed to serve you and to meet legal, tax, or record-keeping requirements, then deleted or de-identified; SMS consent records are kept for as long as you are opted in and for a reasonable period afterward as proof of consent; and analytics and advertising data is retained according to the settings and default retention periods of the providers named above. When information is no longer needed, we delete or de-identify it.

Your Privacy Choices

  • Cookies: accept, reject, or change your optional-cookie choices anytime through the Cookie preferences link in the footer, or through your browser settings.
  • Text messages: reply STOP to any message to opt out, or HELP for assistance.
  • Access, update, or delete: you may ask us to access, correct, or delete the personal information you have provided, using the contact details below. We will respond as required by applicable law.
  • Advertising opt-out: decline advertising cookies through our cookie controls, use a Global Privacy Control signal, or use Google's ad settings.

Do Not Track & Global Privacy Control

Some browsers offer a "Do Not Track" (DNT) setting. There is no common industry standard for how to respond to DNT, so our site does not currently respond to DNT signals. We do honor the Global Privacy Control (GPC) signal: when we detect a GPC signal from your browser, we treat it as a request to opt out of the sharing of your information for cross-context behavioral advertising, and we keep advertising cookies off for that visit.

Contact Us

For questions or privacy requests (including access or deletion), contact Inland AV Solutions, Inc.:

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and revise the effective date at the top. Your continued use of the site after changes take effect means you accept the updated policy.